Contact Our Support Specialists
If you have questions, account-related issues, technical problems or general feedback, our support team at Rollero is here to help. Contact us for verification queries, deposits and withdrawals, gameplay or site concerns. We offer live chat, phone support and email assistance, and aim to respond promptly to guide you through account changes or security checks. For affiliate or partner enquiries please use the dedicated address below. Multiple convenient contact channels are available to suit your needs.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, reply within 24 hours) |
| General enquiries | [email protected] (product and account enquiries, response within 48 hours) |
| Affiliate enquiries | [email protected] (partner sign-ups and payments, dedicated account manager) |
| Phone | +44 20 7946 0283 (Mon–Fri, 09:00–18:00) |
| Working hours | Mon–Fri, 09:00–18:00 (UK time, email support outside hours) |
Contact Us by Email
Email is the preferred contact method for detailed requests, account issues or cases that need documents or explanations. Please send your enquiry to [email protected] with a clear subject line and include your up-to-date contact details and account ID where applicable. Providing screenshots or documents helps speed up resolution and avoids unnecessary delays.
Send Us a Message
NameEmailMessageSend messageResponse Time
Need help? Our support team aims to respond to most enquiries within one business day. Simple requests are usually resolved quickly, while more complex cases - such as payment investigations or KYC reviews - can take longer depending on their nature and required checks. We’ll keep you updated on progress and provide an estimated timeframe when we review your case.
Feedback
We’d love your feedback on Rollero. If you have suggestions, ideas or notice anything that could be improved, please get in touch - we read every message and use feedback to make the site clearer and easier to use. Send comments to [email protected] or use live chat; we review all submissions carefully and act on them to improve the experience.